Ordering with us

Who you are buying from

This site is operated by Chicky'Oink Manila.

Reach us on 0927 831 1000, by email at business@chickyoinkmanila.com, or on our Facebook Page. Our branch addresses are listed on the home page.

We cook to order

Every lechon belly is roasted for the booking it was ordered for, so this is a pre-order shop rather than a counter you can walk up to. Online bookings start from tomorrow onward, at a time between 10:00 AM and 8:00 PM.

Need it today? Message the Page or call us. Same-day orders are arranged with our staff, who will check what the kitchen can still take — they are not accepted through this form, because a booking for today is extra production on top of a day the kitchen has already planned.

Prices and what you owe

The price of each size and of any paid upgrade is shown on this site while you order, and the total your order is confirmed at is the total shown when you submitted it. Prices can change for later bookings; a booking already confirmed is not repriced.

Delivery is separate. You are welcome to send your own courier to collect your order. A rider's fee is the courier's, not ours.

Paying, and the deadline

You pay by transfer to the account shown on your order's page, then upload the screenshot of that transfer. Our staff check the screenshot against the transfer that reached the account; an order counts as paid once they have.

Payment is due five hours before your booked time. If no proof has been uploaded by then, the order expires on its own and the kitchen does not cook it. An expired order cannot normally be reopened — place a new one.

If we cannot read your screenshot and have to ask for another, you get a fresh two hours from the moment we say so, and we will never close an order for being late when the proof reached us on time and we were the ones who looked at it late.

Collecting your order

Your order is ready at the time you booked. It is ours until we hand it over, and yours from the moment we do — either to you at the branch, or to the rider collecting it.

Where a courier carries it the rest of the way, ours or yours, our responsibility ends when the rider takes it. What happens to a box in transit is between you and that courier.

Changing or cancelling

Cancelling, rescheduling and refunds have a page of their own: Cancellations & Refunds. The short version is that an unpaid order can be cancelled by messaging us, and a paid one is normally rescheduled rather than refunded.

Your order link

The link to your order opens it without a login, so anyone holding the link can see the order and send us a payment screenshot against it. Keep it to yourself. It stops working a week after your booked day. What we do with your details is on the Privacy page.

Your rights as a buyer

Nothing on this page takes away what the Consumer Act of the Philippines (Republic Act 7394) gives you. Food that arrives not as described or not fit to eat is our problem to put right, whatever else these terms say — tell us and we will.

These terms are governed by Philippine law.

If this page changes

The terms that apply to your order are the ones on this page on the day you booked it. When we change them, the date at the top moves.